Salesforce CRM Analytics Specialist

Birlasoft

Salesforce CRM Analytics Specialist at Birlasoft driving analytics initiatives across manufacturing, sales, and service domains. Focusing on actionable insights through dashboards and reporting solutions.

Posted 6/17/2026full-timePune • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPETLPythonSQL

About the role

Key responsibilities & impact

Drive analytics initiatives across manufacturing, sales, service, supply chain, and dealer ecosystems with focus on actionable insights.
Develop dashboards, reports, and analytics solutions
Work with business teams to identify and deliver data-driven insights
Analyze data from DMS, CRM (Salesforce), ERP, and manufacturing systems
Support predictive analytics (forecasting, trends, anomaly detection)
Ensure data quality and reporting accuracy

Requirements

What you’ll need

4–6 years in Analytics / BI
Tools: Salesforce Analytics
Strong SQL, basic Python/R (preferred)
Knowledge of data modeling & ETL concepts
Exposure to CRM, ERP, DMS datasets

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythonRdata modelingETLpredictive analyticsforecastingtrends analysisanomaly detectiondata analysis

Soft Skills

communicationcollaborationproblem-solvinganalytical thinkingattention to detail