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Customer Support Representative, Turkish Language
Birdie HRCustomer Support Representative handling inquiries from Turkish customers via chat and email. Providing high-quality service and assistance to customers in the Turkish market.
About the role
Key responsibilities & impact- Provide high-quality service to customers;
- Respond via live chat and email;
- Assist customers with complaints and inquiries;
- Inform customers about our website;
- (All training will be provided.)
Requirements
What you’ll need- Excellent written and spoken Turkish;
- Proficiency in English (an additional advantage);
- Experience in customer service;
- Positive attitude, conscientious, hardworking, detail-oriented, and self-organized;
- Flexibility in working hours and days (shift work).
Benefits
Comp & perks- We offer a generous vacation and sick leave policy to support work–life balance;
- We provide financial support for professional development to help you advance and pursue your career with confidence;
- Our education allowances give you the opportunity to broaden your knowledge and experience not only in your job but in other areas as well;
- We offer a monthly allowance for personal activities, enabling you to maintain interests and hobbies outside of work;
- Comprehensive health insurance plans;
- The company offers a Badge System that rewards performance and dedication;
- Enjoy being part of our community and team spirit with engaging team-building activities and corporate events.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive AttitudeConscientiousHardworkingSelf-Organized