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Call Centre Representative, Turkish Language
Birdie HRCall Centre Representative delivering high-quality customer service for Turkish market. Engaging in multiple communication channels and managing inbound and outbound calls.
About the role
Key responsibilities & impact- Provide exceptional service to customers
- Professionally handle inbound and outbound calls
- Resolve customer complaints promptly
- Provide information about websites and services
- Assist with additional project-related tasks
Requirements
What you’ll need- Fluent in written and spoken Turkish
- English is preferred
- Experience in customer service
- Detail-oriented with strong organizational skills
- Able to adapt to flexible hours and shift-based schedules
Benefits
Comp & perks- Comprehensive health insurance plans
- Generous vacation and sick leave policies
- Training allowances
- Financial support for professional development
- Monthly allowance for personal activities
- Badge system that rewards performance
- Team-building events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional ServiceComplaint ResolutionProfessional Communication