Call Centre Representative, Turkish Language

Birdie HR

Call Centre Representative delivering high-quality customer service for Turkish market. Engaging in multiple communication channels and managing inbound and outbound calls.

Posted 7/5/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £33,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills, with fluency in Turkish and proficiency in English. Capable of handling inbound and outbound calls while resolving complaints efficiently and adapting to flexible schedules.

Highest-signal resume keywords

Fluent In TurkishCustomer Service ExperienceDetail-OrientedStrong Organizational SkillsAdaptability To Flexible Hours

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Exceptional ServiceComplaint ResolutionProfessional Communication

About the role

Key responsibilities & impact

Provide exceptional service to customers
Professionally handle inbound and outbound calls
Resolve customer complaints promptly
Provide information about websites and services
Assist with additional project-related tasks

Requirements

What you’ll need

Fluent in written and spoken Turkish
English is preferred
Experience in customer service
Detail-oriented with strong organizational skills
Able to adapt to flexible hours and shift-based schedules

Benefits

Comp & perks

Comprehensive health insurance plans
Generous vacation and sick leave policies
Training allowances
Financial support for professional development
Monthly allowance for personal activities
Badge system that rewards performance
Team-building events