Biosero

Account Manager

• Develop a market-focused business plan.
• Collaborate with the marketing team to establish solid lead generation and pipeline growth.
• Establish key accounts in an assigned territory or region.
• Work with management on improving the Biosero brand when applicable.
• Enhance or create new business partnerships.
• Work with the applications team to establish customer workflow needs.
• Contribute to the overall success of Biosero via collaborating with product management and other territory managers.
• Identify and establish effective and regular contact with high-level account stakeholders and decision-makers.
• Ensure awareness of all Biosero product and service offerings.
• Develop rapport to impart a culture of partnership – be more than just another supplier.
• Work with customer procurement teams and lab leaders at the highest levels to establish regular, quarterly on-site product presentations and/or demonstrations with local support team (sales and service).
• Maintain constant cross-team (sales+ service+ engineering+ marketing+ leadership) communication regarding customer expectations and actual company deliverables (i.e., who specifically is doing what and when is it due?).
• Leverage customer relationships to explore all opportunities for expansion and growth within the current location and satellite locations nationwide & globally.
• Working cross-functionally within the Biosero team, develop and utilize creative solutions to address customer needs and increase business growth.
• Utilize current and relevant market intelligence and field data to influence buyer decision-making.