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Regional Clinic Manager
BioScript SolutionsRegional Clinic Manager at Coverdale Clinics leading healthcare initiatives across BC. Focusing on operational excellence and patient-centric services in multiple locations.
About the role
Key responsibilities & impact- Translate enterprise strategy into clear regional priorities and execution plans, ensuring alignment across all clinic sites throughout BC
- Lead and optimize financial and operational performance across the region, with accountability for EBITDA, KPIs, and sustainable growth
- Provide strong financial stewardship by overseeing supply and equipment budgets, implementing controls, and ensuring disciplined resource allocation
- Partner with commercial teams to identify and advance business development opportunities, regional partnerships, and service expansion initiatives
- Apply strong understanding of the BC healthcare and operational landscape to lead operational readiness for new technologies, therapies, and services with minimal disruption
- Ensure a consistently exceptional patient experience and high clinical service standards across all clinics
- Lead incident reviews, audits, and structured quality improvement initiatives, translating findings into meaningful clinical and operational improvements
- Foster a culture of compliance, innovation, and continuous improvement, grounded in evidence, standards, and best practices
- Leverage patient feedback, insights, and data to guide service evolution and quality priorities
- Build and develop strong clinic leaders by setting and reviewing SMART goals that clearly connect individual and team performance to regional strategy
- Coach, mentor, and empower leaders and teams—supporting high performance while addressing challenges with clarity, empathy, and accountability
- Champion ongoing training, professional development, and leadership capability to support current performance and future growth
- Lead regional recruitment efforts and shape a consistent, high-quality onboarding experience across clinics
- Act as a key regional voice in strategic initiatives, bringing clinic-level insight and operational perspective to enterprise decision-making
- Collaborate with internal partners to align clinic operations, financial performance, and growth initiatives
- Ensure safety events and quality concerns are addressed with rigor, transparency, and follow-through, reinforcing trust and accountability
Requirements
What you’ll need- Registered Nurse in good standing with the provincial regulatory body
- 5+ years of leadership experience, ideally across multiple sites or clinic settings
- Background in infusion clinic operations or Patient Support Programs is an asset
- Certifications/experience in oncology, neurology, or rare disease care are strong assets
- Previous experience leading regional operations in specialty or complex clinic environments is considered a strong asset
- This role requires regular travel across the province of British Columbia, including visits to all regional clinics, to support operations, teams, and strategic initiatives (approximately 8 locations)
- Bilingualism (English/French) is required
Benefits
Comp & perks- Ongoing education
- Cross-functional collaboration
- Work-life harmony
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial performanceoperational performanceEBITDAKPIresource allocationincident reviewsquality improvementpatient feedback analysisSMART goalsregional recruitment
Soft Skills
leadershipcoachingmentoringcommunicationempathyaccountabilitycollaborationinnovationcomplianceproblem-solving
Certifications
Registered Nurseoncology certificationneurology certificationrare disease care certification