Nurse Case Manager

BioScript Solutions

Nurse Case Manager coordinating patient reimbursement, prescription coverage, and treatment access for BioScript Solutions. Managing physicians, insurers, pharmacies, and patient cases remotely across Canada.

Posted 8/12/2026full-timeRemote • Moncton • 🇨🇦 CanadaJuniorMid-Level💰 CA$84,000 - CA$95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient reimbursement coordination and healthcare provider relationship management, with a strong focus on maximizing patient access to drug coverage and navigating public and private funding systems.

Highest-signal resume keywords

Registered Nurse DesignationHealthcare Reimbursement ExperienceBilingualism in English and FrenchProficiency in Microsoft and Google ApplicationsCritical Thinking and Problem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Reimbursement CoordinationHealthcare Provider Relationship ManagementInsurance CoordinationPrescription Drug Coverage KnowledgePharmacy Process Coordination

Soft Skills

Strong Communication SkillsInterpersonal SkillsOrganizational SkillsTime ManagementProblem-Solving Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelGoogle Applications

Certifications & Qualifications

Registered Nurse DesignationCurrent Provincial Licensing

Industry Keywords

HealthcarePharmaceuticalInsurancePublic Funding ProgramsPrivate Funding Systems

About the role

Key responsibilities & impact

Manage assigned patient reimbursement and coordination cases for the NavieGo branch
Act as the primary point of contact for assigned healthcare providers
Coordinate the entire patient journey
Enroll patients into NavieGo-managed programs through physician contacts
Establish and maintain relationships with clinics and physicians, including site visits
Request missing or additional information from physician offices, pharmacies, and other healthcare providers
Obtain prescription drug coverage for patients
Coordinate with insurance companies, physician offices, and healthcare professionals
Coordinate documents, submissions, and paperwork for insurance companies and public funding programs
Coordinate clinic appointments and drug deliveries within required timelines
Build relationships with patients and key healthcare providers
Implement best practices to maximize patient access to drug coverage
Coordinate pharmacy processes after funding is obtained
Apply knowledge of public and private funding systems
Work rotating Monday–Friday shifts covering 8 AM to 8 PM EST

Requirements

What you’ll need

Registered Nurse designation and current provincial licensing required
Minimum 2 years’ experience in customer/client service and health care reimbursement
Experience in the healthcare, pharmaceutical, or insurance industry is an asset
Strong proficiency in Microsoft and Google applications, including Word and Excel
Professional, courteous, and efficient telephone manner
Ability to organize time, set priorities, and multitask to meet competing deadlines
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Ability to resolve issues effectively and efficiently
Critical thinking and problem-solving abilities
Ability to work rotating Monday–Friday shifts supporting various regions of Canada
English/French bilingualism is an asset; French and English bilingualism is required for positions based in Quebec

Benefits

Comp & perks

Growth opportunities and career advancement
Competitive salary
Incentive program
Comprehensive benefits package
Remote work
Full-time permanent employment
Inclusive and accessible work environment
Accommodations available upon request during the selection process