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Bilingual Patient Reimbursement Specialist
BioScript SolutionsBilingual Patient Reimbursement Specialist managing patient reimbursement cases for BioScript Solutions in specialty care. Coordinates with insurance companies and healthcare providers to ensure coverage.
About the role
Key responsibilities & impact- Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
- Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions
- Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs
- Foster and build relationships with key clinics
- Coordinate with pharmacy processes required once funding has been obtained
- Acquire in depth knowledge of public / private and federal funding mechanisms
Requirements
What you’ll need- Bilingualism - English/French - is a requirement
- Prior experience in a reimbursement role is a strong asset
- Experience in the healthcare, pharmaceutical, or insurance industry is an asset
- Minimum of 2 years’ experience in customer/client service experience
- Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel)
- Professional/courteous/efficient telephone manner
- Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Attention to detail
- Ability to resolve issues effectively and efficiently
- An out-of-box thinking approach
- Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST
Benefits
Comp & perks- Competitive salary
- Incentive program
- Comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
reimbursementcustomer servicecase coordinationinsurance documentationfunding mechanismshealthcare processespharmaceutical knowledgeinsurance industry experiencepublic funding programsprivate funding programs
Soft Skills
bilingualismcommunication skillsinterpersonal skillsorganizational skillstime managementmulti-taskingproblem-solvingattention to detailindependent workteam collaboration