IT Manager – Infrastructure & Services

BioPhorum

IT Manager for BioPhorum managing Microsoft cloud infrastructure. Responsible for technical support and system improvements in a collaborative environment.

Posted 6/28/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong hands-on experience in managing Microsoft 365 and Azure environments, with a focus on cybersecurity, IT service management, and user support. Capable of enhancing operational resilience and automating processes while delivering excellent service.

Highest-signal resume keywords

Microsoft 365 AdministrationAzure ManagementEntra ID AdministrationCybersecurity Best PracticesIT Service Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud Infrastructure SupportEndpoint ManagementTroubleshooting SkillsPatchingBackupsChange ControlUser Access ManagementDevice Lifecycle ManagementAutomation ProcessesService Improvements

Soft Skills

Excellent Service DeliveryPrioritization Skills

Tools & Technologies

Microsoft TeamsSharePointDynamics 365SaaS Business Platforms

Certifications & Qualifications

Microsoft CertificationAzure CertificationITIL CertificationCybersecurity Certification

Industry Keywords

CybersecurityOperational RiskThird-Party IT ProvidersManaged Service Providers

Tech Stack

Tools & technologies

AzureCloudCyber SecurityITSM

About the role

Key responsibilities & impact

Managing and maintaining our Microsoft 365, Azure and cloud infrastructure
Administering Microsoft 365, Entra ID, Teams, SharePoint and endpoint management
Providing responsive technical support and resolving complex user issues
Strengthening our cybersecurity posture through practical security controls and best practice
Managing device lifecycle, user access, patching, backups and business continuity activities
Working with third-party IT providers to ensure excellent service delivery
Identifying opportunities to improve resilience, automate processes and enhance the user experience
Supporting infrastructure projects, upgrades and service improvements

Requirements

What you’ll need

Strong hands-on experience supporting Microsoft 365 and Azure environments
Experience administering Entra ID, endpoint management and collaboration platforms
Excellent troubleshooting skills across cloud infrastructure, devices and user support
Good knowledge of IT service management, patching, backups and change control
Practical understanding of cybersecurity and operational risk
Experience working with third-party suppliers and managed service providers
The ability to prioritise competing demands while delivering an excellent service
Experience with Dynamics 365, SharePoint and other SaaS business platforms would be advantageous, as would Microsoft, Azure, ITIL or cybersecurity certifications.

Benefits

Comp & perks

A fully remote UK-based role with flexibility and work-life balance
The opportunity to work with modern Microsoft cloud technologies
A supportive, high-performing and trusted team
The chance to influence and improve our technology landscape
An organisation making a genuine impact within the global life sciences sector
Opportunities for professional development and continuous learning