Executive Account Manager, Medical Device Manufacturing

Biomerics

Executive Account Manager overseeing OEM customer accounts for Biomerics, specializing in medical devices. Driving revenue growth and managing key relationships within a complex manufacturing environment.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Serve as the primary commercial point of contact for assigned OEM customer accounts.
Develop and maintain strong, long-term relationships with customer stakeholders, including executive leadership, sourcing, operations, engineering, and quality teams.
Build and execute strategic account growth plans aligned with customer objectives and Biomerics’ business goals.
Identify opportunities for organic growth, new program development, and increased customer penetration across manufacturing capabilities.
Lead customer business reviews and executive governance meetings to communicate account performance, risks, opportunities, and strategic initiatives.
Drive revenue growth and support profitable expansion within assigned accounts.
Support pricing strategy, contract negotiations, long-term agreements, and commercial discussions.
Monitor and manage account forecasts, bookings, revenue performance, and pipeline activities.
Collaborate with Finance and Operations teams to support margin improvement initiatives and business case evaluations.
Coordinate cross-functional internal teams to ensure successful execution of customer requirements and commitments.
Support new product introduction (NPI), product transfer, validation, and commercialization activities.
Partner with Operations, Supply Chain, and Quality teams to support delivery performance, supply continuity, capacity planning, and customer satisfaction.
Lead customer escalation management activities related to quality, delivery, operational performance, and supply chain challenges.

Requirements

What you’ll need

Bachelor’s degree in Engineering, Business, Operations, or related field required.
Minimum of 7+ years of experience in strategic account management, business development, or commercial leadership within the medical device manufacturing industry.
Prior experience within a contract manufacturing organization (CMO/CDMO) strongly preferred.
Strong understanding of medical device manufacturing processes, commercialization, and regulated manufacturing environments.
Proven ability to manage complex OEM customer relationships and influence stakeholders at all organizational levels, including executive and C-level leadership.
Demonstrated success driving revenue growth, strategic account development, and customer retention.
Experience leading commercial discussions including pricing, contracts, forecasts, and long-term business planning.
Strong operational and technical aptitude with the ability to collaborate effectively across manufacturing, engineering, quality, and supply chain functions.
Excellent communication, negotiation, presentation, and problem-solving skills.
Experience with CRM systems and Microsoft Office applications.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Willingness to travel approximately 30–40% as required.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
Short-Term Disability
Long-Term Disability
Life Insurance
Paid Vacation Days
Paid Holidays
401k

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic account managementbusiness developmentcommercial leadershipmedical device manufacturing processescontract negotiationspricing strategyforecastingnew product introductionquality managementsupply chain management

Soft Skills

relationship buildinginfluencing stakeholderscommunicationnegotiationpresentationproblem-solvingcollaborationorganizational skillscustomer retentionadaptability