Plan and implement complex enhancements and incremental updates to Veeva Vault Training application.
Collaborate with cross-functional business and IT teams to understand the end-to-end business processes and functional requirements to maximize value.
Manage IT System and Release Management of Veeva Vault Training application, adhering to GxP compliance, data security, and the software development lifecycle processes.
Develop and facilitate strategies for system, data and application integration, ensuring that interfaces supporting business requirements are properly identified, designed, and implemented.
Oversee all configurations, development, and management activities related to assigned application services.
Provide oversight and mentor development teams.
Work with and manage a team of internal and external 3rd party technical resources performing analysis, design, configuration, development, testing, and deployment activities.
Conduct in-depth research on emerging technologies, including AI, to support systems development initiatives.
Provide expert guidance to IT and Business management regarding technology trends and best practices that optimize solutions.
Test new applications, major/minor releases, and recommend feature enhancements for system optimization.
Develop, roll out, and support business and application services to meet evolving user needs.
Support M&A and Divestiture activities by extracting or importing data into target systems as needed.
Requirements
5 + years of IT experience, including 4 years in Veeva administration and service delivery.
An undergraduate degree in Computer Science or equivalent education and experience.
Expert technical knowledge of Learning Management/Learning Experience platforms, with relevant certifications.
Proven expertise in data analytics, reporting, and dashboarding tools such as advanced Microsoft Excel, PowerBI, Tableau, or other business intelligence platforms.
Knowledge of industry best practices in GxP Learning and Development.
Experience in user and application support.
Familiarity with incident and change management processes.
Understanding of SAFe Agile framework.
Benefits
Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Veeva administrationdata analyticsreportingdashboardingMicrosoft ExcelPowerBITableauLearning Management platformsapplication integrationsoftware development lifecycle