Senior Manager, CSO Business and Process Lead

Biogen

Sr Manager responsible for CSO business processes and operational excellence at Biogen. Leading initiatives and governance in clinical development with strong data-driven decision-making.

Posted 6/30/2026full-timeResearch Triangle Park • Massachusetts, North Carolina • 🇺🇸 United StatesSenior💰 $134,000 - $179,000 per yearWebsite

About the role

Key responsibilities & impact

Lead development and continuous improvement of CSO business processes, governance, and operational infrastructure
Translate priorities into execution plans and track outcomes, risks, and delivery
Drive initiatives across country delivery, site engagement, monitoring oversight, and continuous improvement
Synthesize insights and data into actionable recommendations to improve decision-making and performance
Lead resource planning, forecasting, and tracking across CSO sub-functions
Develop dashboards and executive-ready reports on performance, capacity, and priorities
Serve as Sub-Process Owner for key CSO processes, ensuring governance and compliance
Support process and system enhancements to improve execution and scalability
Strengthen onboarding, knowledge sharing, and ways of working across CSO

Requirements

What you’ll need

Bachelors degree in a scientific discipline
5+ years of experience in clinical, country/site, or business operations within a drug development environment.
Proven ability to lead complex business processes and cross-functional initiatives in a matrixed organization.
Strong project and change management skills, with ability to manage multiple priorities and deliver results independently.
Demonstrated experience in business process improvement and operational delivery.
Solid business and financial acumen, including resource planning, budgeting, business cases, and trade-off evaluation.
Excellent stakeholder management, communication, and negotiation skills, with ability to influence at senior levels.
Strong analytical mindset with experience collecting, synthesizing, and interpreting data to drive decision-making.
Ability to operate effectively in ambiguity and translate strategy into practical, scalable solutions.
Proficiency in Microsoft Office and planning/reporting tools (e.g., Planisware, Clarity, Veeva, RBQM, Smartsheet or similar systems).

Benefits

Comp & perks

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation

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Hard Skills & Tools

Business OperationsChange ManagementOperational DeliveryFinancial AcumenForecastingBudgetingTrade-Off EvaluationPerformance TrackingGovernanceCompliance

Soft Skills

CommunicationNegotiationInfluencingAnalytical MindsetAbility to Operate in Ambiguity