Biocompare

Operations

• Sales Operations & CRM Foundation: Clean data and disciplined pipeline management are the operational backbone of this role.
• Own and govern Salesforce CRM across all brands — ensuring data integrity, consistent field usage, and reliable reporting.
• Standardize pipeline stages, definitions, and opportunity categorization (renewal vs. new business) across brands.
• Design account scoring and grading frameworks.
• Build and maintain dashboards for forecasting accuracy, pipeline health and coverage, and sales performance metrics.
• Training & Coaching: Sales training starts immediately — getting reps operating from a common playbook.
• Design and deliver a structured onboarding program.
• Build and run ongoing training covering product and market education, sales process adherence, pipeline management, and AI-powered selling techniques.
• Key Account & Cross-Brand Programs: Support the design and launch of a Key Account framework.
• Help design and operationalize cross-brand selling programs: shared account playbooks, handoff protocols, and coordinated outreach processes.
• AI Strategy & Implementation: Evaluate the current sales workflow and identify where AI can improve productivity, accuracy, or speed.
• Sales Enablement & Content Access: Build and manage a centralized sales content library that is current, organized, and easy to navigate across brands.
• Cross Functional Leadership: Act as the central connector between sales, brand leaders, marketing, and product and data teams.

Director, Sales Operations – Enablement