Analyst

• Maintain strong relationships with fellow fraud fighters within the BioCatch customer base to support and enable them to get maximum value out of the BioCatch solutions.
• Provide subject matter expertise (SME) support to our customers to drive the use of BioCatch in achieving their strategic plans.
• Work with customers and BioCatch Data Science to continually strive for high fraud detection rates, whilst maintaining low levels of friction for genuine customers.
• Use a data-driven approach to prove the value of BioCatch against success criteria for proof of value and pilot projects.
• Educate potential and new customers on BioCatch and Behavioural Biometrics specifically for targeting their key problems and use cases.
• Work tactically with customers to deploy rules for acute fraud attacks.
• Continually focus on leading customers towards best practices.
• Be a voice of the customer to internal BioCatch functions to drive our own product strategy and delivery.
• Support BioCatch Data Science in researching new and emerging threats across our main use cases including Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams and Mule detection.
• Deliver reporting and insights on fraud detection performance.
• Share interesting stories and learnings from the field with our Sales Enablement function and strive to be a thought leader in the fraud space.
• Provide SME support to the BioCatch Sales functions to enable them in new customer acquisitions.

Threat Analyst

Job Level

Tech Stack

About the role

Requirements

Data Analyst II, Healthcare Analytics

Data Analyst I, Healthcare Analytics

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