Biocare Medical

Field Engineer

• Installing, calibrating, diagnosing, repairing, and performing preventative maintenance on assigned Biocare Medical instruments and equipment, as well as contracted third-party systems.
• Provide technical support to clients, Biocare Medical Sales Team, Field Applications Specialists Team, and the Technical Support Department on the proper operation and maintenance of all assigned corporate and field-based Biocare and contracted competitive equipment.
• Serve as Biocare Medical’s on-site client point-of-contact for instrument and instrument service issues.
• Work closely, as needed, with Sales, Marketing, Engineering, QA/QC, and R&D to address instrument concerns, determine corrective action, and ensure timely follow-up.
• Participate in local, regional, and national histology/immunohistochemistry functions as needed.
• Travel both domestically and internationally as required to ensure minimal instrument down time.
• Work on complex assignments and show considerable judgement to ensure timely and successful repair of all corporate and field based Biocare Medical and contracted competitive equipment.
• Other duties as assigned by Management.

Field Service Engineer