Field Service Technician

Bio-Techne

Entry level field technician responsible for servicing protein analysis instrumentation with a focus on customer support across North America. Requires significant travel and technical skills.

Posted 6/16/2026full-timeRemote • New Jersey, New York, Pennsylvania • 🇺🇸 United StatesJunior💰 $66,500 - $109,250 per yearWebsite

About the role

Key responsibilities & impact

Perform installations, qualifications and preventive maintenance on complex electro-mechanical scientific instruments in a laboratory environment
Maintain effective communication with customers to ensure efficient service
Ability to prepare samples for instrument testing and basic laboratory skills are essential
Completion of service protocols that meet cGMP documentation requirements
Works with direct supervision to manage and schedule customer appointments
Timely submission of service reports to clients, accurate data entry into CRM software, monthly expenses and mileage logs
Management of personal inventory for field support and cost management
Work collaboratively to support teams with pre and post sales inquiries and tasks

Requirements

What you’ll need

Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry OR minimum of 3 years of field service experience in a life science, biotech or medical industry
Strong computer skills including Windows, Microsoft Office and Outlook
Salesforce experience is a plus
Laboratory experience is preferred
Valid driver’s license and good driving record is required
The ability to lift and carry tools, parts and instruments weighing up to 50 lbs.

Benefits

Comp & perks

medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield
401k plans
employee stock purchase plan (ESPP)
Health Saving Account (HSA)
Flexible Spending Account (FSA)
Dependent Care FSA
mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs
volunteer paid time off
paid holidays
paid time off
paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electro-mechanical instrumentspreventive maintenancelaboratory skillscGMP documentationdata entryfield service experiencesample preparationtechnical training

Soft Skills

effective communicationcollaborationtime management

Certifications

Associate degree in engineering or sciencevalid driver’s license