
Junior Account Manager
Binary Defense
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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Job Level
About the role
- Building relationships with existing client base to ensure they are engaged with their service
- Ensuring your clients are getting the highest return on their investment from their service
- Strategically partnering with your clients to understand their key security related business challenges and initiatives
- Partnering with internal teams to manage and retain client relationships and build client loyalty
- Ensuring client satisfaction, retention, operational efficiency and quality of service
- Growing existing business with product portfolio and additional services
- Onboarding new clients and continuing to engage on a quarterly basis with business reviews
- Contributing to the sales team and customer success team for business initiatives and training support
- Working towards and achieving targets
- Building relationships with senior level individuals across accounts
- Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment
- Planning and organizing your time effectively
- Delivering customer service and passionate about delivering value to clients
- Communicating a clear and concise message verbally or via email
- Developing pipeline and managing sales cycle for growth within existing accounts for Tier S/1 accounts
Requirements
- Bachelor’s degree or related experience
- Ability to have strong business conversations and understand business needs to align our proposition of value
- Proactively networking within their territory at local events
- Able to analyze numbers to develop business plans and exceed targets with a systematic approach
- Leverage sales resources including technology, SDRs, marketing, and technical teams effectively
- Strong communication skills
- Creatively think through and solve problems
- Handles pressure well while meeting deadlines and targets
- Skill in prioritizing and triaging obligations
- Attention to detail
- Excellent time management and organization
- Ability to be flexible in travel and change as the needs of the business evolve
Benefits
- competitive medical, dental and vision coverage for employees and dependents
- a 401k match which vests every payroll
- a flexible and remote friendly work environment
- training opportunities to expand your skill set
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysissales cycle managementpipeline developmentdata analysisbusiness planning
Soft Skills
relationship buildingclient engagementcommunicationproblem solvingtime managementorganizational skillsadaptabilityattention to detailcollaborationpressure management
Certifications
Bachelor’s degree