Binance

Operations Specialist – Web3 Wallet, KOL

Binance

full-time

Posted on:

Location Type: Hybrid

Location: Taipei • Taiwan

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Tech Stack

Web3

About the role

  • Coordinate with internal and external stakeholders to achieve assigned KPIs
  • Own and manage the Referral program operations, including performance tracking, data analysis, and continuous optimization
  • Maintain long-term relationships with KOLs, traders, and community partners, including onboarding, communication, performance follow-up, and incentive alignment
  • Analysis of issues faced by users and propose solutions
  • Investigate business and user demands (trading behavior, referral performance, KOL feedback) and propose scalable solutions and implementation plans
  • Analyze user feedback, trading data, and rebate performance to identify issues, optimize incentive mechanisms, and improve user experience
  • Collaborate with cross-functional teams to support campaign execution, including trading competitions, referral promotions, and KOL-led initiatives
  • Responsible for other ad-hoc tasks

Requirements

  • 3-5 years of experience in Web3 and finance industries
  • Great logical thinking ability, communication skills, self-driven and quick-learner
  • Have a sense of responsibility, self-motivation and a strong capability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
logical thinkingcommunication skillsself-drivenquick learnersense of responsibilityself-motivationstrong capability