Director

• Senior responsibility for day-to-day management of the whole Client Services function to service clients and grow client and agency business
• Drive Client Development support and lead new business and large client opportunities with strategic storytelling and vision
• Oversee strategic media plan development, tactical rationale, and ensure team training on planning and implementation tools
• Ensure timely activation of media campaigns, campaign reporting, Proof of Posting (POP) and Campaign Attribution delivery
• Manage shared file drive, templates, operational efficiencies, and multiple project deadlines
• Develop strong relationships with agency, client and media vendor contacts and attend relevant events and panels
• Provide thought leadership, host internal training, and advocate Billups' mission/vision/platform
• Identify, develop and convert new business opportunities; compile business planning and forecasting and ensure annual budget delivery
• Lead client services leadership: P&L and forecast leadership, resolve campaign issues, and promote revenue-generating mindset
• Collaborate with Investment, Marketing, PlatSol, Production, AdOps, HR and other departments to meet client needs
• Directly and indirectly supervise Assistants through Senior Account Directors; conduct 1:1s, onboarding, training, performance management and change management

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