Vice President, Account Management
linqd.
Job Level
Lead
About the role
- Senior responsibility for day-to-day management of the whole Client Services function to service clients and grow client and agency business
- Drive Client Development support and lead new business and large client opportunities with strategic storytelling and vision
- Oversee strategic media plan development, tactical rationale, and ensure team training on planning and implementation tools
- Ensure timely activation of media campaigns, campaign reporting, Proof of Posting (POP) and Campaign Attribution delivery
- Manage shared file drive, templates, operational efficiencies, and multiple project deadlines
- Develop strong relationships with agency, client and media vendor contacts and attend relevant events and panels
- Provide thought leadership, host internal training, and advocate Billups' mission/vision/platform
- Identify, develop and convert new business opportunities; compile business planning and forecasting and ensure annual budget delivery
- Lead client services leadership: P&L and forecast leadership, resolve campaign issues, and promote revenue-generating mindset
- Collaborate with Investment, Marketing, PlatSol, Production, AdOps, HR and other departments to meet client needs
- Directly and indirectly supervise Assistants through Senior Account Directors; conduct 1:1s, onboarding, training, performance management and change management
Requirements
- Required Media Experience: 12+ years
- 10 or more years of experience in media planning and development especially OOH background; or equivalent combination of education and experience
- Bachelor's degree (B.A. or B.S.) from a four-year college or university in advertising, marketing, or related media field (preferable background in OOH)
- Proven experience in successfully leading teams and delivering high standards of client service
- Expert knowledge of the OOH media landscape
- Desire and ability to work with local teams across multiple regions
- Experience prospecting, researching, and data mining for business leads and opportunities
- Wide experience in negotiating pricing and booking campaigns
- Some experience conducting analyses to support strategic decision-making
- Strong reasoning and quantitative skills (calculate discounts, interest, commissions, proportions, percentages)
- Adept at using database, spreadsheet, report writing, project management, graphics, word processing, presentation creation/editing, email communication and CRM software
