Partner with the Director of Training to design, implement, and deliver consistent, concise, and clear training materials and messaging to the sales team, including but not limited to: new hire training, bi-weekly oncology training topics, product launches, and national/regional sales meetings
Lead the onboarding process for new sales team members, ensuring they are equipped with the knowledge and skills to succeed from day one.
Maintain and update training pathways and continuing education courses within ShowPad or other LMS to ensure alignment with the company’s sales strategy, product offerings, and market demands.
Field rides and performance coaching for new hires and established sales members
Cross functional collaboration with sales leadership, analytics, marketing, Client Services, and other departments as needed, to ensure alignment of new training content.
Manage logistics for in person new hire training programs.
Support the upkeep of the Sales Training ChatBot with accurate, timely information.
Lead/co-lead workshops and training activities at regional and national meetings, as well as New Hire Training sessions, under the direction of the Director of Training.
Schedule regular touchpoints with FSTs to roll out new messaging, provide product updates, gather feedback on training needs, and field insights.
Develop and streamline processes for FST utilization, ensuring consistent understanding of their role and optimizing Sales Specialist–FST pairings for field rides based on skills and territory needs.
Compile and deliver best practices to support management and field sales teams.
Utilize feedback from sales leadership and reps, as well as performance data, to continuously improve and refine all training initiatives.
Collaborate with the Director of Training and Legal to ensure all training content and messaging align with company objectives and remain compliant with legal requirements.
Proven ability to work independently, demonstrating exceptional project management, prioritization, and execution skills.
Occasional work outside normal 8am-5pm hours to accommodate different time zones
Requires approximately 40% travel for field rides, in-person training, company meetings
Requirements
Previous experience as a field sales representative in oncology diagnostics with proven track record of success and strong knowledge of our space
Experience in sales training, preferably within the oncology diagnostics space and/or experience as Field Sales Trainer or similar role
Strong clinical and technical acumen regarding oncology diagnostic testing and cancer genomics
Excellent facilitation, presentation, and written communication skills
Ability to mentor and develop the sales team by providing targeted, constructive feedback and hands-on guidance
Go-getter attitude that excels in project and deadline management while juggling multiple, high-priority training initiatives
Ability to quickly learn video-editing platforms and Showpad or similar learning platforms
Excels at managing multiple projects simultaneously, demonstrating exceptional planning skills while remaining adaptable to last-minute changes
Bachelor's degree in a scientific, business, or related field
Knowledge of instructional design principles and adult learning theory preferred
Benefits
Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousand patients
Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)
Applicant Tracking System Keywords
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