
Senior Product Manager, Order Lifecycle, E-Commerce
BillingPlatform
full-time
Posted on:
Location Type: Hybrid
Location: Englewood • Colorado • United States
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Salary
💰 $150,000 - $180,000 per year
Job Level
Tech Stack
About the role
- Assume ownership of our Orders product roadmap and E-Commerce Playbook, becoming the trusted expert on how Orders flow from external systems into BillingPlatform.
- Develop a deep understanding of customer personas and order workflows, ensuring that our products solve meaningful, real-world problems.
- Analyze product usage, customer feedback, and market signals to identify and prioritize high-impact opportunities for billing innovation.
- Partner with Product leadership to define, prioritize, and maintain the Orders roadmap, translating insights into actionable initiatives with clear success metrics.
- Collaborate with UX Design to make complex commerce workflows feel intuitive and with Engineering to ensure our platform remains scalable and performant.
- Write clear, outcome-oriented product requirements and partner with engineering to deliver functionality that improves the value customers realize from the platform.
- Serve as the dedicated Product Owner for an engineering squad, ensuring a constant flow of high-quality, AI-collaborated, well-defined workflows and user experiences for every sprint.
- Lead readiness and go-to-market execution, including documentation, field enablement, and marketing collaboration for successful launches.
- Validate and demonstrate new functionality, ensuring releases satisfy the original product intent and customer expectations.
- Represent BillingPlatform’s Billing capabilities in executive demos, customer briefings, and strategic opportunities.
- Perform competitive analysis and market intelligence around order-to-cash functionality.
Requirements
- Hybrid Order Expertise: 3–5+ years of PM experience managing order-to-cash workflows for businesses with both Enterprise Sales (CPQ/CRM-led) and PLG/E-commerce (API-led) motions.
- Transactional & Rating Nuance: Deep understanding of the "math" behind an order. You are comfortable defining logic for complex charges, credits, and usage-based rating. You understand proration, tiered pricing, and how "Order" data dictates downstream "Invoicing" accuracy.
- Hands-on Technical Literacy: You don't just write docs; you explore the system. You are proficient in SQL for auditing order data and Postman for testing ingestion APIs. You can read a JSON payload and explain to a dev why a specific discount didn't map correctly to a Revenue Contract.
- Integration & Data Ingestion: Experience with diverse ingestion patterns—from automated REST APIs for web checkouts to mediating complex PDFs or Salesforce CPQ data for enterprise deals.
- Full Lifecycle GTM: Proven track record of taking a feature from deep Discovery (talking to CFOs and RevOps) to GTM Execution (training Sales and Professional Services, and creating technical documentation).
- Communication & Presentation: Exceptional verbal and written English. You can explain a "tiered-volume rating" logic to a developer and a business stakeholder with equal clarity, ensuring everyone understands the financial outcome.
Benefits
- Competitive compensation with a robust benefits package, including medical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and health and wellness perks
- Medical insurance coverage effective on the first day of employment
- 401(k) match that is 100% immediately vested
- Discretionary and charitable time off program
- Home office setup allowance for fully remote employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementorder-to-cash workflowsSQLPostmanJSONpricing logicdata ingestionAPI integrationcompetitive analysismarket intelligence
Soft Skills
communicationpresentationcollaborationleadershipanalytical thinkingcustomer focusproblem-solvingorganizational skillsadaptabilitystakeholder management