Marketing, AI Ops Manager

BigID

Marketing & AI Ops Manager at BigID, specializing in automating marketing operations and AI systems. Oversee lead capture, conversion tracking, and campaign efficiency with a data-driven approach.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $145,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptPython

About the role

Key responsibilities & impact

Design and deploy AI-powered workflows and agents to automate repetitive marketing ops tasks
Build and maintain process automations across the martech stack
Identify automation opportunities across campaign operations, lead processing, and data quality
Stay current on emerging AI tooling (MCP integrations, LLM-powered ops, etc.) and bring relevant innovations in-house
Coordinate lead enrichment and normalization pipelines
QA landing pages, campaign sequencing, form routing, and nurture workflows end to end
Own conversion tracking infrastructure and attribution modeling
Ensure data integrity across campaign inputs and outputs
HubSpot: campaign configuration, lifecycle stages, reporting, and workflow management
Chilipiper: meeting routing logic, form concierge setup, and inbound lead handling
Navattic: interactive demo management and performance tracking
Warmly: intent signal monitoring and site visitor enrichment
GTM / GA4: tag management, event tracking, and conversion configuration
Own and enforce data hygiene standards across marketing systems
Build processes to catch and remediate dirty data before it reaches pipeline

Requirements

What you’ll need

3 to 6 years in marketing operations, rev ops, or a closely adjacent function
Hands-on HubSpot administration experience (not just reporting access)
Strong working knowledge of GTM and GA4, including custom event configuration
Demonstrated ability to build and maintain automated workflows without engineering support
Comfortable working with APIs, webhooks, and lightweight scripting (Python, JS, or similar)
Sharp instincts around data quality, attribution, and funnel analytics
High tolerance for ambiguity and a bias toward building over process-documenting
Experience building AI agents or LLM-powered workflows in a marketing or ops context (strong plus)
Familiarity with MCP (Model Context Protocol) integrations (strong plus)
Prior experience with Chilipiper, Navattic, Warmly, or comparable tools (strong plus)
Background in a B2B SaaS environment, ideally in security or data (strong plus)

Benefits

Comp & perks

💻 Remote-first with a global community
🏆 Global Culture Corner
🏝️ Flexible PTO + Quarterly Volunteer Days
💸 Equity participation
🏥 100% employer-covered medical, dental, and vision
🐶 Pet insurance and legal assistance
📚 Learning & Development opportunities
💰 Fidelity 401(k) with employer sponsorship
🍼 Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI-powered workflowsautomationdata qualityconversion trackingattribution modelingevent trackingcustom event configurationlightweight scriptingPythonJavaScript

Soft Skills

data quality instinctstolerance for ambiguitybias toward buildingproblem-solving