BigID

Senior Services Delivery Engineer

BigID

full-time

Posted on:

Location Type: Remote

Location: Bulgaria

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Job Level

Senior

Tech Stack

AWSAzureCloudDockerGoogle Cloud PlatformJavaKubernetesLinuxMariaDBMongoDBMS SQL ServerMySQLOraclePostgresPythonSQL

About the role

  • Work closely with client stakeholders to determine technical requirements for specific business objectives at hand
  • Plan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients’ specific requirements and business objectives
  • Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers’ environments
  • Deliver training for respective technologies at an applicable level of depth and detail for a given audience
  • Work closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvements

Requirements

  • Senior level experience in information technology, with an equivalent of at least 3 years in a customer-facing role - preferably involved in product implementation and hands-on technical activities within enterprise corporate environments
  • Clear and concise communication with the ability to explain complex technical concepts to a non technical audience
  • Ideally experience in working with customers across Europe and Middle East region
  • Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development
  • Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment
  • A proactive approach in understanding internal and customers business challenges with the ability to suggest solutions
  • Professional experience in Docker and Kubernetes deployments and Linux operating systems
  • Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2
  • Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform
  • Experience with REST API
  • Programming or scripting skills with bash, Java or Python
Benefits
  • Equity participation - everyone shares in our success
  • Flexible work arrangements
  • Other compulsory benefits based on the country of residence
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
DockerKubernetesLinuxMongoDBMicrosoft SQL ServerOracle DatabasePostgreSQLMySQLIBM DB2AWS
Soft Skills
clear communicationproblem identificationproactive approachclient trainingsolution deployment