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Bigblue

Ops Excellence Manager

Bigblue

Ops Excellence Manager focusing on improving warehouse operations and best practices at Bigblue. Collaborates with cross-functional teams to ensure efficient logistics processes and systems.

Posted 5/11/2026full-timeParis • 🇫🇷 FranceMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Support operational improvements
  • Execute Operations Excellence initiatives across EU warehouse network, with a strong focus on implementation and follow-through
  • Help document, test, and deploy standard operating procedures (SOPs) to improve productivity, accuracy, and cost efficiency
  • Contribute to building the tools, processes, and routines that enable scalable and reliable operations
  • Work closely with site teams to understand operational constraints and help translate them into practical improvements
  • Assist in collecting and analyzing data to identify improvement opportunities
  • Support cross-functional improvement projects (layout optimization, process redesign, digitalization, tooling implementation)
  • Execute small-to-medium projects with guidance: problem analysis, data collection, solution testing, implementation support, and tracking
  • Help scale best practices across the network, ensuring consistency while adapting to local realities
  • Prepare clear project updates, analyses, and recommendations for Operations Excellence leadership
  • Participate in project planning sessions and contribute ideas for process enhancements
  • Help build and maintain operational dashboards (productivity, quality, costs)
  • Monitor KPIs and flag deviations, risks, or improvement opportunities to your manager
  • Support the measurement and documentation of improvement initiatives
  • Participate in post-implementation reviews and continuous improvement discussions
  • Assist in creating reports and presentations on operational performance
  • Work with Technology teams to help communicate operational challenges and test system improvements
  • Collaborate with Finance and Data Analysts to understand cost drivers and operational metrics
  • Coordinate with Fulfillment, Transportation, and Customer Service teams to support end-to-end operational improvements
  • Build relationships with site operators and team leads to gather feedback and insights
  • Support a data-driven, problem-solving mindset within operations
  • Help empower site teams to identify and address performance issues
  • Actively contribute ideas and learn from operational challenges
  • Participate in knowledge-sharing sessions and training initiatives.

Requirements

What you’ll need
  • 5-7 years of experience in operations, consulting, supply chain, industrial engineering, process improvement, or a related field
  • Strong analytical skills and comfort working with data (Excel/Google Sheets required; SQL is a plus)
  • Hands-on approach with willingness to spend time on the warehouse floor
  • Ability to travel as needed to support areas of responsibility. Domestic and regional travel estimate average 50% (subject to change based on business need).
  • Clear communicator, able to work effectively with both frontline operators and management
  • Self-motivated, detail-oriented, and eager to learn in a fast-paced operational environment
  • Bachelor's degree in Engineering, Operations, Supply Chain, Business, or a related field
  • Experience with Lean, Six Sigma, or other continuous improvement skills or certifications
  • Experience in data analysis and creating actionable insights from operational data
  • Knowledge of warehouse management systems or logistics operations
  • Ability to manage multiple priorities and adapt to changing business needs.

Benefits

Comp & perks
  • 10€ meal voucher per worked day (55% paid by Bigblue)
  • ClassPass membership for fitness & wellness.
  • MacBook or your preferred setup to do your best work.
  • 100% health insurance coverage with Benefiz.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data analysisprocess improvementLeanSix Sigmawarehouse management systemsSQLExcelGoogle Sheetsproject managementoperational performance
Soft Skills
analytical skillsclear communicationself-motivateddetail-orientedproblem-solvingcollaborationadaptabilityrelationship buildingeagerness to learnability to manage priorities
Certifications
Lean certificationSix Sigma certification