Strategy and Operations Lead

Big Leap Health

Strategy & Operations Lead defining the function at Big Leap Health, which builds infrastructure for interventional psychiatry practices. Driving planning, financial modeling, advisory-board recruitment, and go-to-market improvements while reporting to the CEO.

Posted 8/6/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $130,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Strategy and Operations, with a strong ability to build financial models and execute plans in a fast-paced digital health environment. Proven skills in leadership, communication, and stakeholder engagement within the mental healthcare sector.

Highest-signal resume keywords

Strategy & Operations LeadershipFinancial Modeling in SheetsDigital Health ExperienceStrong Writing and Presentation SkillsPayer Contracting Exposure

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial ModelingOperational Data AnalysisGo-To-Market StrategySales Process ImprovementUnit Economics Assessment

Soft Skills

Ownership MentalityEntrepreneurial InstinctsAbility to Thrive in Fast-Paced EnvironmentsStrong Communication Skills

Tools & Technologies

Modern AI StackMCPsClaude Skills

Industry Keywords

Digital HealthcareInterventional PsychiatryPayer Network EngagementRevenue Cycle ManagementVC-Backed Startup Experience

About the role

Key responsibilities & impact

Define and establish the company's Strategy & Operations function
Report to the CEO and work on the company's highest-priority needs
Run planning cadences and align the leadership team on quarterly objectives
Own weekly and monthly operating rhythms, including company-wide updates
Build the medical advisory board from concept through its first meeting
Identify and recruit interventional psychiatry key opinion leaders
Rebuild the financial model using operational data and assess unit economics and pricing
Evaluate and improve the go-to-market motion and sales process
Develop recommendations, explain the reasoning, and independently execute plans
Potentially build and manage the Strategy & Operations team as the function grows

Requirements

What you’ll need

6–10 years of full-time experience
Experience at a fast-growing, VC-backed early-stage startup
Ability to build and defend financial models in Sheets using messy source data
Ability to turn ambiguity into an executable plan quickly
Comfortable speaking with payer network directors, psychiatrists, and clinic owners
Strong writing and presentation skills
Ownership mentality, entrepreneurial instincts, and urgency
Fluency in the modern AI stack, including MCPs and Claude Skills or equivalent tools
Digital health experience or demonstrated ability to learn an unfamiliar sector quickly
Genuine interest in breakthrough mental healthcare treatment
Ability to thrive in a fast-paced, high-performance culture
Willingness to work in a hybrid NYC-area environment with 3+ days in person required
Preferred: digital healthcare startup experience
Preferred: consulting, banking, or investing background paired with at least one operating role
Preferred: exposure to payer contracting, reimbursement, or revenue cycle management
Preferred: experience managing or mentoring junior teammates

Benefits

Comp & perks

Generous equity
Health, dental, and vision benefits
New Macbook + modern software stack (Airtable, Notion, Slack, etc.)
Industry-leading cash compensation for a startup of our stage
Strong Apprenticeship & Coaching
Opportunity to join the next stage of growth at the ground floor of a rapidly growing company