Programmatic Platform Account Manager

BIG HAPPY

Programmatic Platform Account Manager at Big Happy executing programmatic campaigns and ensuring client satisfaction. Collaborating with teams to deliver high-performance ad tech services in a startup culture.

Posted 7/31/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $97,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Demand Side Platforms (DSPs) and Supply Side Platforms (SSPs) within the programmatic advertising ecosystem, with a strong focus on campaign management, client communication, and strategic problem-solving.

Highest-signal resume keywords

Demand Side Platforms (DSPs)Supply Side Platforms (SSPs)Programmatic AdvertisingExceptional Communication SkillsExcel and PowerPoint Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Programmatic AdvertisingDemand Side Platforms (DSPs)Supply Side Platforms (SSPs)Campaign ManagementPMP Deal SetupReporting and AnalyticsMedia Planning TacticsOptimization TechniquesTroubleshootingClient Relationship Management

Soft Skills

Creative ThinkingStrategic ThinkingEffective CommunicationProactive Problem SolvingCollaboration

Certifications & Qualifications

BA/BS Degree

Industry Keywords

Digital EcosystemProgrammatic MarketDOOH ExperienceCampaign ReportingCross-Functional Collaboration

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Very knowledgeable and has hands-on-keyboard experience with Demand Side Platforms to assist clients in activating campaigns, as well as a very strong understanding of Supply Side Platforms and the programmatic market.
Desire to grow their understanding of the advertising technology ecosystems and platform and be a leader in the space
Strategic and out-of-the-box thinkers who are creative and will help deliver results for their clients
Going to trust their gut and feel free to speak up consistently to drive results and ideas
Develop deep understanding of programmatic advertising including best practices, capabilities, and products
Work closely with cross-functional teams internally and externally to drive programmatic revenue growth
Assist with managing the post-sale process of Big Happy creative mobile programmatic campaigns
Assist with setup for new PMP Deal IDs, optimizations, reporting and daily management in our SSPs
Prepare campaign reporting and wrap-up presentations for Big Happy’s programmatic clients
Help strategize and troubleshoot client programmatic deal requests and general capability inquiries
Help manage and closely monitor PMP deal health to ensure optimal delivery for our campaigns
Provide a high level of customer service to clients with effective communication, timely responses to requests and proactive resolutions to potential issues

Requirements

What you’ll need

3+ years of experience
Strong knowledge of DSP’s, SSP’s and the digital ecosystem
Exceptional communication skills, both oral and written
Strong working knowledge of Excel and Powerpoint
Willingness to learn media planning tactics and programmatic/ad tech landscape
BA/BS required
Programmatic and DOOH experience a plus

Benefits

Comp & perks

Full-time position with strong competitive base salary
Access to benefits, including Healthcare, Dental, Vision HSA, FSA and Transit
401(k) match
Big Happy-provided laptop
Participation in Big Happy stock program
Paid Parental Leave
Team Happy camaraderie and encouragement every step of the way as we celebrate the wins and opportunities to fail fast and learn, and continue on your upward trajectory in your career
Ability to be yourself and be successful and valued for your contributions