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BIG HAPPY

Senior Manager, Strategic Partnerships – Agency Development

BIG HAPPY

Manager driving agency partnerships and executing strategies at Big Happy. Leading growth initiatives and fostering relationships in the ad tech ecosystem.

Posted 6/16/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $140,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact
  • Act as the primary strategic supporter to the VP, operationalizing the overarching agency partnership strategy and managing daily workflows to drive business objectives.
  • Cultivate and maintain deep, daily relationships with core leaders, media planners, supervisors, and key influencers across holding companies and independent agencies.
  • Partner closely with internal Sales, Client Services, Product, and Marketing teams to track deliverable timelines, align agency feedback with product roadmaps, and support revenue-driving initiatives.
  • Own the development and rollout of partner-facing toolkits, POVs, playbooks, and case studies. Facilitate education and scaled learning sessions to ensure agency teams fully understand Big Happy’s unique value proposition.
  • Monitor, analyze, and report on agency partnership performance, spend adoption metrics, and joint business plan (JBP) progress to internal leadership.
  • Identify organic growth opportunities within existing agency accounts, support commercial deal structuring (such as endeavors or JBPs), and assist in pitches for net-new agency access.
  • Execute Big Happy’s agency partnership framework across holding companies, independents, and specialty shops.
  • Position Big Happy as a seamless, day-to-day extension of agency teams for DOOH, high-impact mobile execution, and offsite retail media.
  • Coordinate GTM materials and lead training efforts to unlock net-new agency access and support Sales teams in deeper account penetration.

Requirements

What you’ll need
  • Bachelor’s degree or equivalent work experience.
  • 5+ years of professional experience specifically within agency development, retail media, or broader ad tech ecosystem management.
  • Exhibit a natural "builder" mentality with a strong focus on seamless execution and independent workflow management.
  • Deeply understand the nuances of agency operating structures, holding company dynamics, and contemporary media activation strategies.
  • Demonstrate a history of fostering account growth and the confidence to present effectively to mid-and-senior-level external agency leadership.
  • Communicate with clarity, effectively distilling complex technical platform features into tangible business value for media planners and strategists.
  • Strong analytical skills with an ability to leverage performance metrics and spend data to drive joint business objectives.

Benefits

Comp & perks
  • Full-time position with a competitive base salary
  • Access to benefits, including Healthcare, Dental, and Vision
  • Big Happy-provided laptop
  • Participation in Big Happy’s stock program
  • Paid Parental Leave
  • Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growth
  • A workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
agency developmentretail mediaad tech ecosystem managementperformance metrics analysisbusiness plan developmentcommercial deal structuringGTM materials coordinationtraining facilitationworkflow managementmedia activation strategies
Soft Skills
relationship buildingcommunicationanalytical skillspresentation skillsindependent workflow managementstrategic thinkingcollaborationeducation facilitationproblem-solvingconfidence
Certifications
Bachelor’s degree