Programmatic Platform Account Manager

BIG HAPPY

Account Manager executing programmatic campaigns and ensuring customer satisfaction at Big Happy. Supporting strategy and campaign management in a start-up culture with a focus on ad tech.

Posted 6/4/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Develop deep understanding of programmatic advertising including best practices, capabilities, and products
Work closely with cross-functional teams internally and externally to drive programmatic revenue growth
Assist with managing the post-sale process of Big Happy creative mobile programmatic campaigns
Assist with setup for new PMP Deal IDs, optimizations, reporting and daily management in our SSPs
Prepare campaign reporting and wrap-up presentations for Big Happy’s programmatic clients
Help strategize and troubleshoot client programmatic deal requests and general capability inquiries
Help manage and closely monitor PMP deal health to ensure optimal delivery for our campaigns
Provide a high level of customer service to clients with effective communication, timely responses to requests and proactive resolutions to potential issues

Requirements

What you’ll need

2-4+ years of experience
Strong knowledge of DSP’s, SSP’s and the digital ecosystem
Exceptional communication skills, both oral and written
Strong working knowledge of Excel and Powerpoint
Willingness to learn media planning tactics and programmatic/ad tech landscape
BA/BS required
Programmatic and DOOH experience a plus

Benefits

Comp & perks

Full-time position with strong competitive base salary
Access to benefits, including Healthcare, Dental, Vision HSA, FSA and Transit
401(k) match
Big Happy-provided laptop
Participation in Big Happy stock program
Paid Parental Leave
Team Happy camaraderie and encouragement every step of the way as we celebrate the wins and opportunities to fail fast and learn, and continue on your upward trajectory in your career
Ability to be yourself and be successful and valued for your contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

programmatic advertisingDSPSSPExcelPowerPointmedia planningprogrammatic ad techcampaign reportingPMP Deal IDsoptimizations

Soft Skills

communicationcustomer serviceproblem-solvingcollaborationproactive resolutionpresentation skillsstrategic thinkingattention to detailtimely responsesinterpersonal skills

Certifications

BABS