Enrollment Specialist, Spanish Speaking

Big Brothers Big Sisters of Long Island (BBBSLI)

Enrollment Specialist at Big Brothers Big Sisters of Long Island assessing volunteers and children for mentoring. Facilitating enrollment processes and ensuring positive mentorship relationships in a hybrid remote role.

Posted 6/30/2026full-timeWestbury • New York • 🇺🇸 United StatesMid-LevelSenior💰 $27 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in volunteer and client enrollment processes, including assessments, interviews, and referrals. Proficient in maintaining accurate records and providing ongoing support for matches while ensuring safety and satisfaction.

Highest-signal resume keywords

Bachelor’s Degree In Social WorkBilingual (Spanish/English)Volunteer Enrollment ProcessesMicrosoft Office ProficiencySocial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Volunteer AssessmentClient EnrollmentSafety EducationReferral IdentificationMatch Recommendations

Soft Skills

Strong Verbal CommunicationStrong Written Communication

Tools & Technologies

Microsoft Office (Outlook, Word)

Certifications & Qualifications

New York State Driver’s License

Industry Keywords

Social ServicesPsychological DiagnosesVolunteer ManagementFamily SupportYouth Engagement

About the role

Key responsibilities & impact

Assess the eligibility of volunteers and mentees for participation in the program
Conduct volunteer enrollment processes, including orientations, interviews, home visits
Facilitate client enrollments through parent/child interviews and safety education
Identify families needing additional services and make appropriate referrals
Maintain engagement with Ready to be Matched (RTBM) youth and families
Partner with schools for youth referrals
Conduct volunteer and client reassessments as needed
Analyze enrollment information to recommend participants and match volunteers
Provide thorough assessments and match recommendations based on evaluations
Maintain accurate, timely records using technology for reporting and analysis
Facilitate in-person match meetings and manage related schedules
Provide ongoing support for matches focusing on safety, development, and satisfaction
Identify and address potential challenges within matches

Requirements

What you’ll need

Bachelor’s degree in Social Work (BSW) or related field
Bilingual (Spanish/English) required
Experience in the social services field is preferred
Familiarity with psychological diagnoses and medications is a plus
Strong verbal and written communication skills
Proficiency in Microsoft Office (Outlook, Word)
New York State Driver’s License and the ability to travel across Nassau/Suffolk Counties

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Paid time off