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Match Support Specialist, Bilingual Preferred
Big Brothers Big Sisters of Long Island (BBBSLI)Match Support Specialist responsible for enrollment and match supervision in a site-based program. Provides support for volunteers and children, ensuring quality and safety standards.
About the role
Key responsibilities & impact- Support and supervise a designated caseload according to the Agency’s policies and procedures
- Conduct enrollment interviews for volunteers and clients
- Obtain signed application, consent forms, references, background checks, etc.
- Regularly scheduled match supervision on the phone and/or in person
- Attendance at match activities as directed by supervisor
- Evaluation and documentation of outcomes for caseload
- Conduct match closure meetings in person
- Facilitate the school/site-based programs by organizing and overseeing activities
- Maintain relations with appropriate school/site personnel
- Attend scheduled meetings of site-based mentoring programs
- Provide statistical information and reports to supervisor on a monthly basis
Requirements
What you’ll need- Bachelor’s degree in social work or related field and preferably at least one year of relevant work experience
- Thorough understanding of case work practice and record keeping
- Ability to develop supportive relationships with volunteers, clients and families
- Good organizational, written and verbal communication skills
- A non-judgmental attitude and broad knowledge of the community and social issues
- Intermediate knowledge of Microsoft office (Outlook, Word)
- Clean NYS Driver’s license
- Ability to travel throughout Nassau and Suffolk Counties
- Flexibility to work evenings and weekends, as assigned
Benefits
Comp & perks- Medical, Dental and Vision
- Employer sponsored Life and AD&D
- Student Loan Assistance
- Vacation, Personal, Sick and Floating Holiday time
- Paid Holidays (varies but up to 13 per year)
- Aflac
- 35 Hour Workweek
- And more....
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case work practicerecord keepingstatistical reporting
Soft Skills
organizational skillswritten communicationverbal communicationrelationship buildingflexibilitynon-judgmental attitude
Certifications
Bachelor's degree in social work