Project Manager, ERP & CRM Solutions

Big Bang

Project manager for PGI and CRM solutions at Big Bang consulting, overseeing project delivery and client relations. Role involves business analysis and managing implementation teams.

Posted 6/20/2026full-timeParis • 🇫🇷 FranceJuniorWebsite

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Take responsibility for the successful delivery of all project phases
Be accountable for overall quality, commitments, schedule adherence and budget compliance for projects and ongoing support activities
Effectively manage project governance, risks, change, negotiations, communications and project setbacks
Create and manage project schedules, organize activities, define execution sequence, and determine resources and interdependencies
Work with team members to set estimates and identify the appropriate resources
Participate in the sales process
Analyze current business processes and define new processes that will improve the client’s operational efficiency
Coordinate requirements gathering, planning, design, implementation and validation with users
Prepare and review project documentation: business processes, user guides, test plans, system documentation, procedures and framework definitions
Design and update training materials and deliver training to key client staff
Act as a facilitator and participate in implementing organizational changes
Estimate costs and effort required to deliver large, complex projects
Earn the client’s trust and build relationships that extend beyond the project lifecycle
Identify and evaluate business opportunities within assigned accounts
Manage and resolve issues while providing outstanding customer service

Requirements

What you’ll need

Bachelor’s degree in computer/software engineering, computer science or a related discipline
A minimum of one to three years’ experience in a similar role (required)
Excellent communication and interpersonal skills
Strong documentation skills
Proficiency in English and French
Strong understanding of business process concepts (required)
IT experience (required)
Proven ability to multitask while demonstrating initiative and creativity
Leadership skills and experience managing project teams
Experience with at least one ERP, CRM or e‑commerce platform

Benefits

Comp & perks

Commitment to diversity and inclusion
Creation of an inclusive environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbusiness process analysisrequirements gatheringdocumentationcost estimationrisk managementchange managementnegotiationtraining designcustomer service

Soft Skills

communicationinterpersonal skillsleadershipmultitaskinginitiativecreativityrelationship buildingorganizational skillsfacilitationproblem-solving