Administration

• Support day-to-day depot operations through allocation of vehicles to ensure best-in-class service delivery.
• Ensure Health and Safety standards and environmental and O Licence compliance are maintained.
• Support employee engagement and continuous improvement projects, including productivity and quality of service provision.
• Handle call handling: liaise with customers, internal call centres and Biffa drivers.
• Conduct daily debriefs with drivers, confirm work and deal with anomalies/issues.
• Liaise with customer service department and customers to resolve issues, including hazards identified by drivers.
• Process and confirm orders; run and clear daily reports.
• Perform administrative tasks and depot housekeeping; work as part of a team.

Transport Administrator

Learning Management System Administrator

Pensions Administrator

File Inception Team Administrator

Administrator – 6 Month FTC

Senior Pension Administrator