Job Level
Mid-LevelSenior
About the role
- Take charge of collections operations at Biffa’s Chelmsford Depot.
- Ensure compliance with health and safety, environmental standards, and operator licences.
- Lead and develop drivers and staff to deliver excellent customer service and continuous improvement.
- Meet and exceed KPIs while driving best practice in cost control, productivity, and continuous improvement.
- Oversee and coordinate all depot resources to improve operational productivity and service quality.
- Manage depot profit and loss budget and delegate to deliver consistent growth.
- Build and maintain strong relationships with local customers alongside a Biffa Business Improvement Manager.
- Set clear objectives for staff, monitor performance, and take action to achieve results.
- Influence decisions, implement new practices, and contribute to shaping the depot's future direction.
- Work Monday to Friday (37.5 hours per week).
Requirements
- Proven background as an Operations, Depot, or General Manager, or in a similar senior role within services or logistics.
- Strong experience in managing profit and loss responsibility.
- Certificate of Professional Competence (CPC) qualification is desirable.
- IOSH qualification is desirable.
- Ability to perform effectively in a fast-paced, commercially driven, and time-sensitive environment.
- Excellent leadership and communication skills with the capability to influence and drive performance.