Corporate Account Support Manager
Biffa
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £26,000 - £34,000 per year
Job Level
Mid-LevelSenior
About the role
- Supporting the Account Director and being an interface between the company and specific Corporate Clients, supporting the strategic account plans, service success, contract compliance and retention.
- Carry out on site audits and deliver improvements across the portfolio as agreed
- Create any required reports in a timely and fit for purpose manner as requested by the customer and within agreed deadlines
- Provide support on tenders and contract renewals across the portfolio
- Support the Corporate Account Directors with the growth of the customer net earnings base and the expansion or introduction of new services.
- Assist with the production and development of customer management information/reporting as agreed with your line manager
- Ownership of gathering supplier data that supports the reporting and invoicing needs of our customers
- Manage pricing and customer quotations for specified contracts
- Support ad hoc and administrative requirements for our customer base, as agreed with your line manager.
- Manage and deliver projects for our customers as agreed with your line manager
Requirements
- Organisational, communication (verbal and written), and interpersonal skills
- Proficient in MS Office and general IT applications
- Ability to work independently and manage confidential information appropriately
- Confident interacting with stakeholders at all levels
- Analytical mindset with attention to detail and data interpretation skills
- Solution-focused approach to problem solving
- Ability to plan, prioritise, and deliver under pressure
- Skilled in conflict resolution and negotiation
- Flexible and willing to travel as required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
organisational skillscommunication skillsinterpersonal skillsanalytical mindsetattention to detaildata interpretation skillsproblem solvingconflict resolutionnegotiationability to plan and prioritise