Account / Contract Manager
Biffa
full-time
Posted on:
Location Type: Hybrid
Location: Leeds • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Full responsibility for site and contract P&L, ensuring financial targets are met and exceeded.
- Manage day-to-day customer relationships, acting as the main point of contact and resolving issues proactively.
- Deliver high standards of service while maintaining strong, long-term customer partnerships.
- Plan, organise, and prioritise workloads to ensure smooth and efficient operations.
- Monitor performance, costs, and service delivery, driving continuous improvement.
- Coordinate internal teams and external stakeholders to meet contractual requirements.
- Ensure compliance with company procedures, health and safety, and regulatory standards.
- Produce accurate reports and forecasts to support operational and commercial decision-making.
Requirements
- **Our essential requirements**
- - Ability to reconcile a profit and loss spreadsheet in an excel format.
- - Proven track record of delivering continuous improvement within an Operational/Service environment.
- - Knowledge of existing and impending environmental and health and safety legislation.
Benefits
- **And here’s why you’ll love it at Biffa.**
- - Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
- - Car or allowance.
- - Competitive salary.
- - Generous pension scheme.
- - Retail and leisure discounts.
- - Holiday and travel discounts.
- - Life cover.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementprofit and loss reconciliationreportingforecastingcontinuous improvement
Soft skills
customer relationship managementproblem-solvingorganizational skillscommunicationteam coordination