Client Safety & Risk Manager

Bierman Autism Centers

Client Safety & Risk Manager at Bierman Autism Centers ensuring safety standards and protocols across 30+ locations. Collaborating with clinical and operational teams to implement safety systems and training.

Posted 5/19/2026full-timeNeedham • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

You'll design and document our comprehensive client safety operating system, including policies and protocols covering client interaction and protection standards
You'll drive consistency across all centers through systematic audits, protocol reviews, spot checks, and trend analysis
You'll develop and lead recurring safety training
You'll work closely with clinical, operations, HR, and compliance teams to strengthen safety systems and accountability processes

Requirements

What you’ll need

Deep operational expertise in healthcare, behavioral health, ABA, quality/safety management, or risk management—ideally 5–10+ years in roles building or managing enterprise-wide systems
A systems-oriented mindset paired with attention to detail
Proven experience developing and implementing enterprise-wide policies, operational standards, audit processes, or safety/risk management systems
Strong analytical skills and comfort working with data to identify trends, patterns, and opportunities for improvement
Excellent communication skills
Sound judgment and composure in navigating sensitive, high-stakes situations
A proactive, self-directed work style
A genuine commitment to the mission

Benefits

Comp & perks

Competitive salary
Flexible PTO
401k
Performance-based bonus incentive
Health/dental/vision insurance
Short and long-term disability
Telehealth
Pet insurance
Starting day 1

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational expertisequality managementsafety managementrisk managementpolicy developmentaudit processesdata analysistrend analysisprotocol developmentsafety training

Soft Skills

attention to detailanalytical skillscommunication skillssound judgmentcomposureproactive work styleself-directedcommitment to mission