BID Operations

Operations

• Review promotion applications to ensure eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Coordinate with the promotional gift logistics team on procurement status and tracking.
• Engage with stakeholders by providing advice on promotion details and addressing inquiries.
• Efficiently resolve or escalate unresolved promotion-related issues.
• Collaborate with front-office teams to handle promotion-related inquiries effectively.
• Oversee the use of technical tools and platforms, including the CRM system.

Junior Promotions Operations Officer

Copywriter

• Create and edit high-quality written content related to Financial Tech Markets, including educational articles, landing pages, and market-specific content
• Independently plan and develop content pillars aligned with business objectives and SEO strategies
• Collaborate closely with the SEO team to optimize content structure, keyword targeting, and on-page performance
• Work with the Web team to ensure content is correctly implemented.
• Support localization efforts for new markets, ensuring content is culturally and linguistically appropriate
• Continuously optimize existing content to improve organic visibility and performance

Junior Promotions Operations Officer

Copywriter Specialist