Financial Counselor
Bicycle Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $26 per hour
Job Level
About the role
- Understands and stay informed of the latest billing guidelines for Medicare, Medicaid, MCOs, commercial insurance and self-pay, along with collections rules and guidelines.
- Monitor unpaid balances and work with patients to help them understand amounts owed, insurance balances, payment plan options and collect payments accordingly,
- Handles escalated or complex patient accounts issues and discharges resolution.
- Identify trends and work with the Team leaders to address the root cause.
- Complete daily, weekly and monthly reports and conduct analysis where needed.
- Maintain highest confidentiality; adheres to all HIPAA guidelines and regulations.
- Regular and predictable attendance is required.
- All other duties as assigned.
Requirements
- 1-year of face-to-face or over-the-phone customer service in healthcare.
- 1-year of billing experience.
- Knowledge of CPT and ICD-10 coding.
- Knowledgeable of billing and coding regulatory guidelines.
- Ability to communicate effectively with all stakeholders.
- Consistent access to a private work environment with high-speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs.
Benefits
- 3 Weeks PTO + 8.5 days of additional sick time + 8 paid holidays
- Paid parental leave
- 100% Employer Paid Medical, Dental, and Vision Insurance
- Employer Paid STD & LTD
- 401k
- $50 monthly Remote Work Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billing experienceCPT codingICD-10 codingcollections rulesreport analysispayment plan optionsunpaid balances monitoringpatient account managementbilling regulatory guidelines
Soft Skills
customer serviceeffective communicationproblem-solvingconfidentialityteam collaborationtrend identification