Bickham Services Unlimited, LLC

Full-stack Engineer

• Design, develop, and maintain complex enterprise healthcare software solutions
• Lead software architecture, requirements gathering, technical design, and coding initiatives
• Develop and support integrations, APIs, connectors, and communication frameworks
• Collaborate with cross-functional teams to define features and deliver scalable solutions
• Provide technical leadership and guidance throughout the software development lifecycle
• Support software verification, validation, testing, and certification activities
• Troubleshoot production issues and provide ongoing customer and operational support
• Participate in process improvements, value engineering, and future-state technology planning
• Ensure software configuration management and change management best practices are followed

Senior QNXT Software Engineer

Support Engineer

• Support, troubleshoot, and resolve EDI production issues related to claims and trading partner transactions
• Analyze, map, and validate healthcare data exchanges including 270/271, 834, 835, and 837 transactions
• Develop technical specifications, mapping documents, process flows, and operational procedures
• Write and maintain SQL queries for production support, reporting, testing, and data validation
• Perform root cause analysis and collaborate with internal teams to resolve data and integration issues
• Create and execute test plans, process test files, document results, and support defect resolution activities
• Utilize tools such as Splunk, App Insights, SOAP UI, and Postman to monitor, troubleshoot, and validate system performance
• Support API integrations, ETL processes, and enterprise data exchange initiatives
• Develop dashboards, reports, and monitoring solutions to ensure data quality and transaction integrity
• Participate in project planning, implementation activities, and continuous process improvement initiatives
• Maintain compliance with HIPAA requirements and healthcare EDI standards including TR3, CAQH CORE, and Blue Exchange guidelines
• Participate in on-call support rotations and production incident response activities

EDI Technical Analyst – Claims

Analyst

• Review and audit contract files and related procurement documentation for accuracy, completeness, and compliance
• Validate contract records and supporting documents to ensure all required materials are properly maintained
• Organize, update, and manage electronic and physical contract files and repositories
• Assist with contract lifecycle administration, including contract execution, amendments, renewals, and closeout activities
• Support compliance reviews, internal audits, and documentation assessments
• Monitor contract status, key dates, deliverables, and renewal deadlines
• Research and resolve contract documentation discrepancies and missing information
• Collaborate with procurement, legal, finance, and departmental stakeholders to obtain and verify required documentation
• Prepare reports, summaries, and status updates related to contract administration activities
• Ensure adherence to institutional procurement policies, procedures, and regulatory requirements

Contract Analyst – Temporary Assignment

Analytics Engineer

• Develop and deploy Custody-focused reports and dashboards
• Validate, modify, and document Radar automatic and custom SQL metrics
• Write stored procedures for clinical reporting requests for use in Cogito SQL templates
• Create Radar components from Cogito SQL reports and metric frameworks
• Update code and dashboard metrics based on new regulatory and operational requests
• Lead projects and facilitate meetings with operational leadership to gather requirements for new requests and enhancements
• Estimate timelines needed to complete projects and communicate updates to stakeholders
• Provide status updates, manage expectations, and communicate risks/issues to stakeholders inside and outside of analytics
• Direct regulatory agency monitors to reporting outputs and provide guidance on how to use them
• Follow SDLC standards for unit testing, peer reviews, SME validation, production migration, and publishing
• Support knowledge transfer, mentorship, SQL code reviews, and peer review of deliverables

BI Reporting and Analytics Developer/Analyst – Custody

Software Engineer

• Design and implement integrations using MuleSoft Anypoint Platform (Mule 4)
• Develop, test, and deploy Mule applications using Anypoint Studio and Anypoint Exchange
• Build and maintain RAML/OAS API specifications for internal and external consumers
• Integrate with healthcare systems including claims processing, eligibility verification, enrollment, and provider data management platforms
• Work with industry-standard healthcare data formats and protocols, including HL7 v2, FHIR R4, EDI X12 (837, 835, 270/271, 278), and NCPDP standards
• Implement error handling, retry logic, and dead-letter queue patterns to ensure resilient integrations
• Optimize integration performance, monitor runtime metrics, and troubleshoot production issues
• Manage and configure APIs through API management tools, including SLA tiers, rate limiting, and security policies
• Collaborate with infrastructure teams on API gateway configuration and management (including Kong Gateway, where applicable)
• Enforce API security standards including OAuth 2.0, JWT, mTLS, and IP filtering
• Ensure all integrations adhere to HIPAA Privacy and Security requirements, including secure handling of PHI and audit logging
• Support compliance with interoperability requirements and healthcare data exchange standards
• Partner with business and operational teams to translate requirements into integration designs
• Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, and retrospectives
• Produce and maintain technical documentation, including design documents, runbooks, and API catalogs
• Support code reviews and mentor junior developers to maintain quality standards

Senior QNXT Software Engineer

EDI Technical Analyst – Claims

Contract Analyst – Temporary Assignment

BI Reporting and Analytics Developer/Analyst – Custody

MuleSoft Integration Developer