Commercial Auto Claims Representative – Pre-Suit Bodily Injury

biBerk Business Insurance

Commercial Auto Claims Adjuster evaluating and resolving first and third-party auto claims. Collaborating with independent adjusters and experts while ensuring excellent customer service and compliance.

Posted 7/30/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in evaluating and resolving auto claims, particularly bodily injury claims, while effectively communicating with various stakeholders and maintaining compliance with state licensing requirements.

Highest-signal resume keywords

Bodily Injury Claims HandlingLitigation Claim-Handling ExperienceCoverage AnalysisNegotiation SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims EvaluationInjury ValuationPolicy Documentation ReviewAction Plan FormulationMulti-Disciplinary Collaboration

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationStrong Organizational SkillsSelf-MotivatorAbility to Multi-Task

Certifications & Qualifications

Bachelor’s DegreeInsurance Industry Designation

Industry Keywords

First-Party ClaimsThird-Party ClaimsTime Limited Policy DemandsSoft-Tissue InjuriesAccident Reconstruction

About the role

Key responsibilities & impact

Evaluating and resolving all components of first and third-party auto claims
Investigating losses (BI/UM/UIM primarily) from office
Utilizing Independent Adjusters and other internal/external resources identifying coverage issues
Completing coverage analysis
Evaluation and valuation of injuries/damages
Experience handling moderate to severe injury claims involving allegations of soft-tissue injuries, bone/cartilage fractures, disc herniations, joint dislocation, short-term hospitalizations and outpatient surgeries
Handing attorney represented claimants (litigation claim-handling experience a plus)
Experience analyzing and responding to Time Limited Policy Demands
Experience working with experts in multiple disciplines, including: physicians/therapists, attorneys, accountants, medical billing audit firms, accident reconstructionists, biomechanical engineers, forensic accountants
Maintain claim files per established best claim practice guidelines
Obtain and maintain all required state licenses

Requirements

What you’ll need

Excellent written and verbal communication skills
Proven negotiation skills
Strong letter writing skills
Strong organizational and computer skills
Excellent time management skills with the ability to prioritize
Ability to switch focus quickly and then return to task
Ability to multi-task when needed
Self-motivator: works independently with minimal to moderate supervision
Past 3+ years of experience handling bodily injury claims
Bachelor’s degree required (insurance industry designation a plus)
Litigation experience preferred
Possessing strong ability to understand and review policy documentation
Ability to formulate solid action plans to resolve claims
Ability to effectively present files in front of groups
Ability to travel for company/claim related events if needed

Benefits

Comp & perks

Medical (PPO/HDHP)
vision, disability, and life insurance
Enhanced dental plan with orthodontia coverage
Generous PTO plan for all benefit-time eligible employees
Paid company holidays and 4 floating holidays
Paid parental leave
Employee Retirement Savings Plan/401(k) with company match and immediate vesting
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs
Voluntary benefits that include accident, critical illness, and hospital indemnity
Employee discount and rewards program on travel, tickets, electronics, home, and more