Commercial General Liability Claims Representative – Property Damage

biBerk Business Insurance

General Liability Claims Representative for business insurance handling liability claims and coverage analysis. Requires analytical skills and proficiency in insurance processes with a focus on customer communication.

Posted 5/22/2026full-timeRemote • 🏈 Anywhere in North AmericaMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Directly handles business owner liability claims.
Analyzes coverage issues under the Business owners coverage form, garagekeepers, hired non-owned auto, auto services and other standard industry forms.
Analyzes, investigates, and evaluates new loss notices and claim tenders.
Adjusts total auto losses as part of adjusting liability claims.
Expeditiously analyzes and positions claim under applicable coverage.
Collaborates on setting reserves at appropriate level for claims.
Uses good judgment in managing ALAE in claims investigation.
Appropriately documents claim files in accordance with established guidelines.
Obtains and maintains adjuster licenses, as required.

Requirements

What you’ll need

Strong analytical skills
Strong verbal and written communication skills including proper grammar usage and imparting information in a clear and concise manner
Strong interpersonal skills
Ability to work independently and meet assigned deadlines
Promptly responds to inquiries with a sense of urgency
Ability to work in a collaborative and cooperative approach
Ability to multi-task and effectively deal with interruptions
Ability to follow instructions and established procedures
Proficiency with MS Word, Excel and internet applications
Highly attentive to details
Able to work under pressure and execute good judgment in sensitive situations
BA/BS degree required
CPCU or other industry designation a plus
State adjuster license(s) a plus
3+ years prior general liability claims adjusting experience preferred
Experience in bodily injuries claims preferred

Benefits

Comp & perks

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims adjustingcoverage analysisloss evaluationauto loss adjustmentALAE managementdocumentationmulti-taskingattention to detailanalytical skillsbodily injury claims

Soft Skills

verbal communicationwritten communicationinterpersonal skillsindependent workcollaborationurgencyfollowing instructionsjudgmentworking under pressuretime management

Certifications

BA/BS degreeCPCUstate adjuster license