Workers' Compensation Claims Representative – Mixed Desk

biBerk Business Insurance

Workers' Compensation Claims Representative managing a caseload of loss time claims from various jurisdictions. The position is fully remote from anywhere in the continental US.

Posted 4/11/2026full-timeRemote • Arizona, Colorado, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Determine compensability and/or coverage issues for loss time workers' compensation claims.
Effectively manage a caseload of loss time claims from numerous jurisdictions.
Negotiate and direct settlements under management's review.
Gather medical and factual evidence to determine compensability.
Direct outside investigation and handle litigation files within given authority.
Coordinate and maintain contact with claimants and/or their attorneys, outside investigators, and rehabilitation personnel as well as routine contact with insureds, account liaisons and medical providers.

Requirements

What you’ll need

A minimum of 3 years of experience required.
Experience handling claims in multiple jurisdictions including: AZ, CO, IL, IN.
Bachelor's degree required.
Carrier experience preferred.
Experience in handling lost time or litigated claims.
Familiarity with medical terminology.
Demonstration of strong organizational, problem solving, negotiation, and conflict resolution skills.
Excellent verbal and written communication skills needed.

Benefits

Comp & perks

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

workers' compensation claimsloss time claimssettlements negotiationlitigation handlingmedical terminologyclaims management

Soft Skills

organizational skillsproblem solvingnegotiation skillsconflict resolutionverbal communicationwritten communication

Certifications

Bachelor's degree