Operations Analyst

BHG Financial

Analyst II turning complex data into insights and improving business operations at CCMR3. Collaborating across teams to enhance reporting and analytics for debt recovery solutions.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Conduct deep‑dive quantitative analyses to uncover trends, diagnose issues, and support strategic decisions.
Use statistical techniques and data modeling to transform raw data into meaningful insights.
Ensure data accuracy and analytical rigor across all deliverables.
Build and maintain dashboards, automated reports, and performance metrics using modern BI tools.
Translate business needs into scalable reporting solutions that improve visibility and decision‑making.
Continuously refine reporting assets for clarity, usability, and impact.
Partner with teams across operations, product, finance, and leadership to understand goals and deliver data‑driven recommendations.
Present findings in a clear, compelling way to both technical and non‑technical audiences.
Support cross‑team initiatives by aligning stakeholders around shared metrics and insights.
Identify inefficiencies in workflows, reporting processes, and data pipelines.
Lead root‑cause analyses and propose improvements that enhance operational performance.
Contribute to best practices for data quality, reporting standards, and analytical processes.
Provide informal coaching to junior analysts, helping them build technical and analytical skills.
Share tools, documentation, and best practices to elevate the team’s capabilities.
Support onboarding and knowledge‑sharing efforts.

Requirements

What you’ll need

“This role is not eligible for employer-provided immigration sponsorship. To be considered, applicants must already possess valid U.S. work authorization that will not require sponsorship now or in the future.”
Bachelors Degree in a quantitative field preferred or additional experience in lieu of
MUST have experience in collections
Experience in data analysis, business intelligence, or a related field.
Proficiency with SQL and at least one BI tool (e.g., Power BI, Tableau, Looker).
Strong analytical thinking and problem‑solving skills.
Ability to communicate complex concepts clearly and effectively.
A collaborative mindset and willingness to support team development.
Background in Collections desired.

Benefits

Comp & perks

Medical/Rx/Dental/Vision coverage for employees and their eligible family members
Competitive PTO and vacation policies
1 Friday off each month for Wellness Weekends
Company 401(k) plan with employer contributions after one year
Company-sponsored training and certification opportunities
Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisstatistical techniquesdata modelingreporting solutionsdata qualityanalytical processesroot-cause analysisperformance metricscollectionsSQL

Soft Skills

analytical thinkingproblem-solvingcommunicationcollaborationcoachingstakeholder alignmentclarityusability focusstrategic decision-makinginitiative support