Salesforce Developer – Production Support

BHG Financial

Salesforce Developer maintaining platform stability and resolving production issues for BHG Financial. Joining the Production Support Tiger Team to deliver enhancements ensuring system reliability and performance.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as a primary responder for Salesforce production issues, incidents, and escalations
Investigate, troubleshoot, and resolve defects across Apex, Flows, LWC, integrations, and Salesforce configuration
Perform root-cause analysis and implement permanent corrective actions to prevent recurring issues
Monitor platform health, system performance, and integration reliability
Utilize Copado AI for troubleshooting, code analysis, impact assessments, debugging, and solution recommendations
Analyze debug logs, exception logs, integration failures, governor limit violations, and automation errors
Partner closely with Business, Product, QA, and Support teams to prioritize and resolve production incidents
Develop and deploy hotfixes, patches, and stability improvements with minimal business disruption
Identify opportunities to improve platform reliability, scalability, and maintainability
Create and maintain technical documentation, runbooks, and knowledge articles for support processes
Participate in incident reviews and contribute to continuous improvement initiatives
Support release validation and post-deployment monitoring activities

Requirements

What you’ll need

5+ years of Salesforce development experience
Strong experience in troubleshooting and supporting Salesforce production environments
Expert-level Apex debugging skills, including governor limits, bulkification, recursion control, and performance optimization
Strong understanding of Salesforce Flows, Process Automation, and troubleshooting complex automation issues
Experience in diagnosing integration issues involving REST APIs, authentication, and data synchronization
Strong SOQL/SOSL skills and data analysis experience
Comfortable using AI-assisted development tools such as Copado AI, GitHub Copilot, or similar platforms
Ability to perform root-cause analysis and implement long-term solutions rather than temporary fixes
Excellent communication skills with the ability to clearly explain technical issues to both technical and non-technical stakeholders
Strong sense of ownership, urgency, and accountability in high-priority production situations

Benefits

Comp & perks

Medical/Rx/Dental/Vision coverage for employees and their eligible family members
Competitive PTO and vacation policies
1 Friday off each month for Wellness Weekends
Company 401(k) plan with employer contributions after one year
Company-sponsored training and certification opportunities
Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce developmentApexSalesforce FlowsSOQLSOSLREST APIsdata analysisroot-cause analysisperformance optimizationautomation troubleshooting

Soft Skills

communicationownershipurgencyaccountabilitycollaborationproblem-solvingtechnical explanationcontinuous improvementprioritizationadaptability