Account Executive – Collections, Credit Card

BHG Financial

Responsible for debt collection and negotiating payment plans for outstanding debts as an Account Executive at CCMR3. Focus on ethical conduct and communication with clients.

Posted 4/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Initiate contact with consumers via phone calls, emails, or text messages to negotiate payment plans and collect outstanding debts.
Maintain accurate and up-to-date records of all communication and collection activities.
Review and analyze consumer accounts to determine appropriate collection strategies and prioritize collection efforts
Negotiate payment arrangements, settlements, or alternative options with debtors, considering their financial circumstances.
Handle and resolve consumer inquiries, disputes, and/or complaints in a professional and efficient manner.
Maintain confidentiality of sensitive consumer information and adhere to data protection guidelines.
Complete skip-tracing tactics to gather appropriate contact information for consumers.
Achieve CCMR3’s monthly targeted growth performance objectives.
Meet daily, weekly, and monthly goals set by management of CCMR3 Adherence to all CCMR3 policies/procedures

Requirements

What you’ll need

Previous experience in collections or a related field is preferred
Customer service, negotiation, and finance skills
Strong communication skills
Familiarity with relevant laws and regulations governing deb collection practices is preferred
Must be detail oriented and organized
Adherence to ethical standards

Benefits

Comp & perks

Medical/Rx/Dental/Vision coverage for employees and their eligible family members
Competitive PTO and vacation policies
1 Friday off each month for Wellness Weekends
Company 401(k) plan with employer contributions after one year
Company-sponsored training and certification opportunities
Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

collectionsnegotiationskip-tracingpayment arrangementsfinancial analysisdata protection

Soft Skills

communicationcustomer servicedetail orientedorganizationalproblem-solving