Account Executive

BeyondTrust

Migrations Account Executive driving SaaS upgrades, renewals, and expansion for BeyondTrust’s cybersecurity identity-security customers. Managing perpetual accounts, quotas, negotiations, and cross-functional customer operations.

Posted 8/25/2026full-timeAtlanta • Massachusetts • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer retention strategies, SaaS upgrade processes, and effective communication with diverse stakeholders. Proficient in analytical problem-solving and maintaining professional relationships to drive revenue growth and customer satisfaction.

Highest-signal resume keywords

Customer Retention StrategiesSaaS Upgrade ProcessesAnalytical Problem-SolvingMicrosoft Office ProficiencySalesforce Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer RetentionSaaS UpgradesAnalytical SkillsProblem ResolutionReporting Interpretation

Soft Skills

Excellent Communication SkillsStrong Organization SkillsInterpersonal SkillsMultitasking AbilityFlexibility

Tools & Technologies

Microsoft OfficeSalesforceAutomation ToolsAnalytics ToolsGeneral Office Technology

Industry Keywords

Renewal BookingsCustomer SatisfactionCross-Functional CommunicationProfessional RelationshipsInternal Controls

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Grow and expand BeyondTrust’s customer base by working with perpetual customers
Drive renewal retention, expansion, and deployment migration, with a specialized focus on SaaS upgrades
Communicate with customers, partners, distributors, internal Go to Market departments, and cross-functional groups
Maintain and improve processes to maximize customer revenue retention through renewal bookings
Improve customer satisfaction and experience
Contribute to annual renewal bookings quota and company migration target quota
Serve as point of contact for perpetual customer accounts in renewal or migration motions
Participate in add-on and upsell opportunities related to renewals and migrations
Build and interpret reporting on TAR, ACV attained, Point of Renewal Add-ons, and Closed/Lost opportunities
Negotiate with customers, solve problems, and propose effective resolutions
Communicate product use cases, SaaS upgrade motions, and value propositions
Handle and defuse escalations
Maintain professional alignments with Sales, Order Management, Renewal Operations, Billing, Fulfillment, Support, and other internal teams
Adhere to the Bookings Policy and team expectations for resolving orders on hold

Requirements

What you’ll need

Bachelor’s degree in Finance, Accounting, Business, or comparable industry experience
Excellent written and verbal communication skills
Ability to communicate cross-functionally and externally with customers
Strong organization skills and ability to multitask, self-start, and self-direct work independently in a fast-paced environment
Ability to work with teams in diverse functional areas
Effective interpersonal skills for building positive, productive, and effective professional relationships
Knowledge of automation, analytics, and general office technology, including operations, development, and general office administration
Proven analytical and problem resolution skills
Flexibility and ability to prioritize multiple goals
Adherence to internal controls, best practices, and efficiencies
Proficiency with Microsoft Office and Salesforce
Ability to work outside normal office hours during peak times

Benefits

Comp & perks

Culture of flexibility, trust, and continual learning
Employee care and support
Diversity and inclusion-focused workplace culture