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BeyondTrust

Lead-to-Cash Business Partner

BeyondTrust

Lead-to-Cash Business Partner focusing on Salesforce-enabled processes across various business areas at BeyondTrust. Improving efficiencies and supporting business stakeholder needs through structured governance.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Partner with business stakeholders across assigned workstreams to understand current-state challenges,
  • process friction,
  • and desired outcomes
  • Apply strong discovery discipline to go beyond what stakeholders ask for to diagnose root cause,
  • clarify the true business problem,
  • and influence and advise on the solution path
  • Challenge and refine business asks with intellectual curiosity and a solutions-oriented mindset,
  • ensuring requests are grounded in measurable outcomes rather than assumed solutions
  • Build trusted relationships across the business areas
  • Conduct initial intake review of submitted enhancement requests,
  • assessing completeness,
  • strategic alignment,
  • and impact to translate findings into well-structured business justifications with defined outcomes and success metrics
  • Ensure requests account for end-to-end process and system impacts before progressing through the governance process
  • Incorporate bugs alongside enhancements in business lead conversations to build a holistic,
  • impact-driven prioritization view across all request types.
  • Use HLE outputs to rationalize business value against estimated complexity,
  • supporting informed prioritization decisions before requests enter the SF Solutioning queue
  • Collaborate with the Principal L2C Business Partner on technically complex requests to ensure solution approach considerations are surfaced early
  • Act as a business process partner to the Salesforce CoE
  • Collaborate with the SF CoE on requirements clarification,
  • solution validation,
  • and prioritization
  • Ensure delivered solutions align with defined business outcomes and original success criteria
  • Maintain Business area-level process documentation and L2C artifacts
  • Communicate enhancement and prioritization decisions,
  • roadmap updates,
  • and Salesforce releases to Business Leads in clear,
  • non-technical language
  • Translate technical changes into business-focused messaging that supports stakeholder adoption
  • Monitor Lead-to-Cash process feedback and workstream health to proactively identify improvement opportunities
  • Recommend system and process enhancements that improve efficiency,
  • data quality,
  • and scalability across the L2C process
  • Approach every aspect of the role with an AI-first mindset.
  • Continuously identifying and applying AI capabilities to improve how the L2C team operates and how BeyondTrust's systems,
  • processes,
  • and enhancements are evaluated,
  • defined,
  • and delivered

Requirements

What you’ll need
  • 4–7 years of experience in Revenue Operations,
  • Business Systems,
  • Sales Operations,
  • or a related role with direct exposure to Salesforce-enabled processes
  • Strong discovery and requirements skills—demonstrated ability to dig beneath surface-level requests,
  • identify root cause,
  • and define the real problem before recommending a solution
  • Solid understanding of Lead-to-Cash processes,
  • including lead management,
  • opportunity management,
  • quoting,
  • contracting,
  • and order management
  • Hands-on familiarity with Salesforce in a B2B environment
  • Proven ability to build relationships with business stakeholders and influence prioritization decisions without direct authority
  • Strong written and verbal communication skills with the ability to translate complexity into clear,
  • stakeholder-ready language
  • Demonstrated curiosity and initiative in exploring AI tools,
  • with a track record of finding meaningful ways to incorporate them into day-to-day work

Benefits

Comp & perks
  • Our culture of flexibility
  • trust,
  • and continual learning
  • recognized for your growth
  • and for the impact you make on our success

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Revenue OperationsBusiness SystemsSales OperationsSalesforceLead-to-Cash processeslead managementopportunity managementquotingcontractingorder management
Soft Skills
discovery skillsrequirements skillsrelationship buildinginfluencecommunication skillscuriosityinitiativesolutions-oriented mindsetproblem-solvingstakeholder engagement