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Cloud Operations Engineer
BeyondTrustCloud Operations Engineer monitoring, maintaining, and responding to incidents for BeyondTrust Cloud Service. Collaborating across teams to ensure service health and handling cloud environments.
Tech Stack
Tools & technologiesAWSAzureCloudDistributed SystemsDockerJavaScriptKubernetesLinuxPythonTerraform
About the role
Key responsibilities & impact- Responsible for the day-to-day availability, monitoring, maintenance, incident response and resolution of the BeyondTrust Cloud Service.
- Work closely with multiple teams and organizations to ensure the service’s health meets defined SLAs.
- Troubleshoot and perform the initial triage of failed processes and instances in large scale distributed systems.
- Evaluate and implement effective solutions for systematically identified and defined problems, threats, and preventive maintenance items.
- Plan work, identify risks, and provide accurate time estimates of deliverables.
- Communicate effectively with stakeholders including team leads, managers, and directors.
- Provide thorough documentation for all work using strong written skills.
- Follow and implement risk and compliance policies and procedures.
- Actively contribute within an Agile team to ensure continuous improvement of processes, policies, and automation.
- Pursue continuous learning through internal and external training opportunities.
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience with operating systems and networking.
- Relevant work experience with Cloud administration and automation.
- Experience operating and managing Azure or AWS cloud environments including VMs, load balancers, and storage buckets.
- Strong background in technical support and service delivery.
- Proven record of strong troubleshooting skills and technical abilities.
- Linux and Windows Server Systems experience.
- Working knowledge of BeyondTrust products
- Azure or AWS certifications
- Kubernetes and/or Docker experience
- Scripting experience (PowerShell, Azure CLI, Python, JavaScript, Terraform)
- Familiarity with Agile methodology
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cloud administrationAutomationTechnical supportTroubleshootingLinuxWindows ServerKubernetesDockerScriptingAgile methodology
Soft Skills
CommunicationDocumentationRisk managementProblem-solvingTeam collaborationTime estimationStakeholder engagementContinuous improvementAdaptabilityLearning
Certifications
Azure certificationAWS certification