Account Executive, Migrations
BeyondTrust
full-time
Posted on:
Location: Arizona • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Contributes to the attainment of the annual renewal bookings quota and company migration target quota
- Serves as point of contact on all items relating to perpetual customer accounts in a given customer segment in either renewal or migration motion
- Participates with add-on and upsell opportunities related to renewals/migrations
- Exhibits competencies in reporting, including building and interpreting data related to TAR, ACV attained, Point of Renewal Add-ons, and Closed/Lost opportunities
- Confident in customer negotiation and problem solving, proposing effective and creative resolutions
- Understands and communicates product use-cases, especially relating to SaaS upgrade motions and value proposition
- Skillfully handles escalations and understands how to defuse situations
- Consistently displays a proactive approach with work
- Establishes and maintains professional and mutually beneficial alignments with associated internal teams (Sales, Order Management, Renewal Operations, Billing, Fulfillment, Support, etc.)
- Understands the Bookings Policy and consistently adheres to policy & team expectations for resolving orders on hold
Requirements
- Bachelor’s degree in Finance, Accounting, Business, or comparable industry experience
- Excellent written and verbal communication skills with an ability to communicate cross functionally across the organization as well as externally with customers
- Strong organization skills and ability to multi-task, self-start and self-direct work in an independent and fast paced environment
- Ability to work with teams in diverse functional areas with effective interpersonal skills necessary to build positive, productive, and effective professional working relationships
- Knowledge of automation, analytics, and general office technology including operations, development, and general office administration
- Proven analytical and problem resolution skills
- Flexibility and ability to prioritize in meeting multiple goals
- Adhere to internal controls, best practices, and efficiencies
- Proficient with Microsoft Office and Salesforce
- Ability to work outside of normal office hours during peak times
- Minimum 5 years+ of related experience in a software or technology company
- Experience with the sales industry
- Knowledge of SaaS
- com and/or large CRM/ERP experience
- Experience working with Fortune 100 clients