Support operational execution of the monthly crediting and data validation process
Investigate and resolve crediting discrepancies and payout issues with swift resolution and proactive communication
Validate and distribute comp plans, track exceptions, and resolve discrepancies within agreed-upon deadlines
Respond to inquiries from sales reps and GTM leaders with professionalism and a problem-solving mindset
Ensure data integrity across Salesforce, commission platforms, and reporting tools to support internal controls
Collaborate with Accounting during the monthly close to support accruals and variance analysis
Identify recurring issues and recommend process improvements to enhance accuracy and responsiveness
Support the Sales Compensation Manager and Senior Sales Compensation Analyst with incentive and policy modeling by effectively managing large data sets
Requirements
1–3 years of experience in sales compensation, commissions, payroll operations, or a related finance/HR support role—preferably in a SaaS company
Strong attention to detail and a passion for resolving issues efficiently
Proficiency in Excel or Google Sheets
Familiarity with Salesforce and commission tools (e.g., Xactly, CaptivateIQ) is a plus
Clear communication skills and a service-oriented approach to internal support
A process-driven mindset with a commitment to accuracy and continuous improvement