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About the role
- Developing a deep understanding of customers and internal users through interviews, support ticket analysis, usage data, and feedback loops
- Identifying the highest impact opportunities within Insights and translating them into a clear strategy and roadmap
- Partnering with Design and Engineering to define scope, write clear requirements, and deliver high-quality iterations
- Improving product clarity and usability by reducing redundancy, simplifying workflows, and sharpening the path to value
- Defining and tracking success metrics tied to adoption, retention, and time to value, and communicating progress consistently in a remote environment
- Partnering with Analytics to ensure instrumentation and reporting support confident decision-making
- Collaborating across Customer Experience, Sales, Marketing, Partnerships, and other stakeholders to align on priorities and expected outcomes
- Educating internal teams on what is shipping, why it matters, and how to position it
Requirements
- 2+ years of product management experience working on user-facing software
- Strong analytical mindset, you can interpret product data, identify patterns, and connect work to business outcomes
- Clear, direct communication skills, especially in writing and in remote collaboration
- Strong crossfunctional execution skills, you can align partners and keep work moving
- Experience translating customer and stakeholder needs into crisp product requirements and prioritized roadmaps
- Bonus points if you have: Experience in product-led growth environments, doing more with less, moving quickly, and iterating based on learning
- Experience partnering on experiments and measurement (A/B tests are a plus, not required)
- SQL familiarity
- Experience in travel or hospitality
Benefits
- stock options
- unlimited PTO
- private health insurance
- more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementanalytical mindsetA/B testingSQLuser-facing softwareproduct requirementsroadmapsexperimentationdata interpretationmetrics tracking
Soft skills
clear communicationremote collaborationcross-functional executionstakeholder alignmenteducational skillsstrategic thinkingproblem-solvingadaptabilitycustomer understandingfeedback analysis